Legal — Offerworld
This page sets out our legal terms, compliance with Australian law, how we handle data, and procedures for complaints, access and removal requests. It complements our Privacy Policy.
Terms of Service
By using offerworld.space or services provided by Offerworld you agree to our Terms of Service. We supply web design, development and maintenance services in accordance with written proposals or contracts. Key points:
- Deliverables, timelines and fees are as set out in individual quotes or contracts.
- Payment terms and milestones are specified in invoices and project agreements.
- We reserve the right to suspend services for unpaid invoices following 14 days' notice.
Australian Consumer Law & Guarantee
Our services are supplied in compliance with the Australian Consumer Law (ACL). If goods or services provided are faulty, do not match description, or are unfit for purpose, consumers have statutory rights.
Where a consumer guarantee applies, remedies may include repair, replacement, or refund in accordance with ACL.
Examples of ACL compliance
- Bug fixes for defects identified within agreed warranty periods.
- Refunds or project remediation where deliverables materially deviate from scope.
- Clear communication of exclusions and third-party costs.
Privacy, Data & Security
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). We implement reasonable technical and organisational measures to protect personal data.
Retention periods, access and correction procedures are described in the Privacy Policy. Requests for access should follow the process in the Data Access section below.
Intellectual Property
All original materials created by Offerworld for clients remain IP as set out in contracts. Unless otherwise agreed, Offerworld retains portfolio rights to showcase work. Clients receive licences to use deliverables for their business purposes upon payment in full.
Third-party assets (fonts, plugins, stock media) are licensed separately and subject to their own licence terms; clients must comply with those licences.
Dispute Resolution & Governing Law
We aim to resolve disputes informally first. If a disagreement cannot be resolved by discussion within 14 days of notice, the parties may agree to mediation. These terms are governed by the laws of the Commonwealth of Australia and the State of Victoria.
Data Access, Correction & Removal Requests
Under Australian law you may request access to your personal information, correction or deletion. To make a request:
- Email Offerworld@outlook.com with "Data request" in the subject and clear identification.
- We will verify identity and respond within 30 days (or provide an extension notice).
- Where we refuse a request we will provide reasons and review options.
We may charge a reasonable fee for complex retrievals; we'll confirm this in advance.
Legal Notices & Copyright Infringement
To report alleged copyright infringement on offerworld.space, provide a written notice including:
- Your contact details and a description of the copyrighted work.
- Location of infringing material on our site (URL).
- A statement made in good faith that the use is not authorised and a signature.
Send notices to Offerworld@outlook.com. We will respond and may remove content pending assessment.
Additional Terms
Other important terms include limitation of liability, indemnity, and fees for bespoke work. For enterprise or high-value projects, please request a written contract which will prevail over general site terms.